NERDC SS 1 Office Practice (Commercial Track) — Nigerian secondary school curriculum
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This course covers the NERDC-approved SS 1 Office Practice (Commercial Track) curriculum. It follows the Nigerian national syllabus and prepares students for the WAEC/NECO SSCE examination.
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The Modern Office: Functions and Layout
Office Equipment: Photocopier, Scanner, Printer
Filing Systems: Alphabetical, Numerical, Geographical
Records Management: Creation and Maintenance
Reception Duties: Welcoming Visitors
Telephone Etiquette and Techniques
Mail Handling: Incoming and Outgoing Mail
Business Correspondence: Letter Formats
Report Writing for Business
Minutes of Meetings: Writing and Format
Memoranda: Internal Communication
Electronic Communication: Email and Chat
Shorthand: Introduction (Pitman or Gregg)
Typewriting/Keyboarding: Speed and Accuracy
Office Management: Organising the Office
Human Relations in the Office
Career Development in Office Administration
Revision and Practical Examination
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